Frequently Asked Questions -- updated 7/15/2009
Q: When I install EndNote I am asked for a product key. What is it?
A: You probably tried to run the installation file before you extracted the EndNote installation package. Once you've extracted all the files, you will have a folder called EndnoteX2. Simply run the installation file from the new folder to avoid being prompted for the product key. Complete installation instructions are available.
Q: I have a Mac. My browser doesn't seem to work with EndNote.
A: Mac users must use Firefox or Internet Explorer -- Safari is not compatible with EndNote.
Speaking of Mac... If you need instrucitons on using EndNote specifically with a Mac, try these instructions at St.Olaf College Libraries
Q: If I save all my citations in EndNote, and then want to change to a new citation management program, will I lose everything?
A: It depends on what citation program you change to. Most will provide ways to convert from one citation management program to another. For example, if you have been use RefWorks, there is a way to convert your citations from RefWorks to EndNote. Unfortunately there isn't a way to convert Reference Manager to EndNote.
Speaking of losing everything.... Always back up your data. If you lose your library, you will have to recreate it, and if you have been using EndNote to Cite While You Write in Word, you will not be able to recreate the library so that it matches the magic citations in Word. It is therefore important that you keep your library safe and backed up in multiple locations.
Q: How do I copy my library to use it at a different computer? Are attachments saved with the
citations?
A: You will need to save the library (.enl file) and the .DATA directory which includes your
attachments.
Q: Can I convert a bibliography already in Word to an EndNote library?
A: Unfortunately there's no easy way to do this automatically. You can either 1) re-type the citations individually as new references; 2) copy and paste each citation into a new EndNote reference and then move the information into appropriate fields; 3) use WorldCat for books and a major database for articles and then re-find your references and download them into EndNote.
Q: How many files can I attach to one reference in my library?
A: You may attach up to 45 files per reference as long as these are pdf or image files. You may only attach 1 video or audio file per reference.
Q: Can I create forms for reference types that are not included in the EndNote program (e.g., interviews, standards)?
A: Yes, you can do this from Edit/Preferences. Select "Reference Types" and then one of the "Unused" types. You will need to look in your style manual to see which fields you need for the specific type of reference.
Q: How do I include the date accessed for articles from online databases (e.g., html
from Academic Onefile) or from web sites?
A: You can add the access date to many records at the same time by following these directions.Create a group for the citations you wish to change. Click on Tools > Change and Move Fields. Under Change Fields, select which field you want to alter using the drop down menu for the box In: e.g. Access Date. Enter the date that you viewed the articles in the text box on the right, then click on OK. All references in that group will be changed.
Q: Can I install EndNote on multiple computers?
A: Yes, it can be installed on any computers you use. (If you purchase direct from EndNote, it can be installed on up to 3 computers.)
Q: Is EndNote installed on lab or library computers on campus?
A: It is not, at this point. If/when it does get loaded through the network, you would still need to save your library to your flash drive. You would need to upload the library into the EndNote program on your own computer to use the “Cite as You Write” feature.
Q: Can you use EndNote in regular Google or just Google Scholar?
A: Only Google Scholar and Google Books have the option (in Preferences) to directly export to EndNote. You could manually enter the citation for a web site you found through Google.
Q: How can I use Groups in EndNote?
A: Create groups to view and manage subsets of references. You can drag and drop references into groups just as you do with playlists of music. Each EndNote library can have up to 500 groups for search results, file imports and reference transfers.
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