Old Dominion University Libraries

Interlibrary Loan

Interlibrary Loan image

Interlibrary loan (ILL) is a free service that allows you to request journal articles, books, and other needed research materials that are not available at ODU. 

The Interlibrary Loan office is located on the first floor of Perry Library. Office hours are:

  • 8am-6pm Monday - Friday

After hours and on weekends, items can be picked up and returned at the circulation desk

Please contact us as at 757-683-4170 or libill@odu.edu if you have questions.

Return to Interlibrary Loan Logon Page

 

Frequently Asked Questions

Click on a question to see the answer or view a printable PDF of all questions and answers.

What is interlibrary loan (ILL)?

Interlibrary loan (ILL) is a service that allows you to request journal articles, books, and other needed research materials that are not available at ODU Libraries. 

Who is eligible for ILL services?

ODU students, faculty, staff, and lifetime Friends of the Library members are eligible to use ILL services.

How do I sign up for an account?

To register for interlibrary loan services, you must create an ILLiad account at http://www.lib.odu.edu/libraryservices/interlibraryloan-firsttime.htm

How do I access my account?

Once you have signed up for ILL services you can access your account at http://www.lib.odu.edu/libraryservices/interlibraryloan.htm. From your account you can check the status of your pending requests, see which items you have checked out with their due dates, change your password or personal information, and make manual requests for items.

How much does it cost?

Generally, there is no cost for users to acquire materials via interlibrary loan. Most costs are paid by the ODU Libraries. In rare situations the lending library charges a fee we are unable to pay. In these cases, we contact you to determine if you are willing to pay these additional charges.

What types of materials can I request?

You may request materials found in WorldCat, online research databases, bibliographies, or reference lists from journal articles, books, dissertations, etc. If you have a citation, we can attempt to borrow it.

What types are hard to obtain?

Widely published books and journal articles are usually acquired quickly and easily.  We do not borrow textbooks for courses in which you are currently enrolled. We will attempt to acquire all other items requested; however, the following items are often difficult and sometimes impossible to obtain:

  • Books published very recently, especially current fiction
  • Popular non-academic media – CDs and DVDs
  • Mixed media – slides, art catalogs, etc.
  • Entire issues of journals
  • Archival materials
  • Books more than 75 years old
  • Books owned by only a handful of libraries
  • Books not available in any North American libraries
  • Foreign dissertations
  • Material that is “in press” but has not yet been officially released by the publisher

How do I place a request?

You can place requests directly through some online research databases or you can login to your ILLiad account and create a manual request. Options include:

  • WorldCat Local
    • Click on WorldCat Local request buttonto import the citation into an ILLiad request. You will need to login to ILLiad after clicking on this link.
  • WorldCat
    • Click on WorldCat request buttonto import the citation into an ILLiad request. Again, you will need to login to ILLiad after clicking this link.
  • Databases
    • Several databases include this iconArticle linker buttonto search for the article in ODU collections. If the article is not available through our resources, you can import the citation by clicking on ILL Request link
  • Manual request form
    • If requesting via one of our databases is not an option, you can place a manual request for the item you want. Login to your ILLiad account and choose the appropriate request type from the navigation bar on the left side. Your options include:

New request list

How long does it take to receive materials?

Delivery times vary depending on the type of material you request and which library sends us your requested materials. Articles can arrive in as little as a few hours and as long as 7-10 days. Books and A/V materials generally arrive 3-10 days after the request is placed.

When and where can I pick up my materials?

The interlibrary loan office, located in Digital Services, room 3000, on the third floor of Perry Library is open Monday through Thursday 8am-8pm and Friday from 8am-6pm. When the ILL office is closed, you may pick up your items at the main circulation desk.

If you requested an article, it will likely be delivered electronically to your ILLiad account. To access these documents, you must login to your ILLiad account at http://www.lib.odu.edu/libraryservices/interlibraryloan.htm. Select “Electronically Received Articles” under View on the left navigation bar to view and download them.

I am a distance learning student. Do I have to come to campus to pick up materials?

We will mail you the materials you request, including books in the ODU Libraries collections, to your home address or your distance learning site.

Why was my request cancelled?

Requests are cancelled for a variety of reasons, including:

  • It is a textbook for a class you currently are taking
  • It is available through the ODU Libraries collections
  • If is available for free online
  • It is a rare item and we have been unable to locate a copy to borrow
  • The item is written in a foreign language and you did not indicate that other languages are acceptable

How do I check the status of a request? How do check what items I have checked out and their due dates?

You can check the status of a request by logging into your ILLiad account at http://www.lib.odu.edu/libraryservices/interlibraryloan.htm. Select “Outstanding Requests” under View on the left navigation bar to check the status. To view a list of items you have checked out with their due dates, select “Checked Out Items”
View requests 

How do I reset my password?

If you forget your password, you can request a reset at http://odu.illiad.oclc.org/illiad/illiad.dll?Action=10&Form=84. You can also email us at libill@odu.edu or call us at 757-683-4170.

Is there a limit to how many items I can request?

ODU Libraries is committed to serving the research needs of faculty, students and staff.  There are no limits on the number of requests you can make or the number of items you can have checked out. Because interlibrary loan is an expensive service subsidized by the university we do, however, ask that you only request items needed for your research.

Can I keep ILL materials the entire semester?

No. The due date for the items you borrow is set by the lending library and generally ranges from two to eight weeks. If the book label is not stamped “No Renewal” we may be able to renew the item for another loan period (another two to eight weeks). If you need a book for an extended period of time, we recommend that you place a new request for it a week or two before the due date on the copy you have.

Can I renew items?

If the book label is stamped “No Renewal” the lending library will not allow an extension of the due date. If there is no stamp we can request a renewal, but the decision is made by the lending library and not the ODU ILL office.

You have several options for requesting a renewal:

  • Login to your ILLiad account at http://www.lib.odu.edu/libraryservices/interlibraryloan.htm and view the item you want to renew under “Checked Out Items” on the left navigation bar. Click on transaction number of the item you want to renew. If you see a “Renew Request” button above the transaction information, you can attempt to request a renewal:

Renew requests

  • You can respond to the automatic due date reminder email that you receive approximately one week before an item is due
  • You can contact us directly at libill@odu.edu or 757-683-4170

Can I borrow textbooks?

Usually no; we do not obtain required textbooks for courses in which you are enrolled. We will attempt to acquire textbooks if you are not enrolled in the course; however, most libraries do not own current editions of textbooks. If a library does own it, it is often in a non-circulating reserve collection and unavailable for interlibrary loan. You are welcome to request an earlier edition of a required textbook.

Can I obtain translations of foreign language materials?

If you indicate that you only want English language materials and there is a published English language translation of the requested item we will attempt to obtain it. If the item is written in a foreign language and there is not a published English language translation we cannot produce such a translation locally.

Can I receive color copies of articles?

Possibly. Some libraries are able to provide color copies though many are not. If you need a color copy of an article, please indicate this in the notes field of the request and we will try to find a library that can supply it. If we are unable to locate a provider, we will contact you to determine if black-and-white is acceptable.

What are your policies on overdue ILL materials?

Items should be returned on or before the due date listed on the book label. We will contact via email approximately 7 days before the item is due, 7 days after the item is due, and 21 days after the item is due. At 21 days overdue, we will place a block on your ILLiad and library accounts. At 28 days overdue, you will begin to accrue fines of $1/day until the item is returned. Overdue fines only post to the patron’s account at the point the book is checked in.  If the item is more than 60 days overdue, you will be billed an $80 replacement fee.  If you return the item after this point, we will forgive the $80 replacement fee, but the overdue fines will stand.

What are your policies on lost ILL materials?

If you determine that you have lost an item, please contact the ILL department either in person, by phone at 757-683-4171, or by email at libill@odu.edu. We will contact the lending library to determine what options are available to replace the lost item and inform you of their preference.